Repair Elsewhere: Austrian City Pays Residents to Repair Their Devices

We want to help spread awareness of like-minded projects that foster repair, reuse, consumer empowerment, and community building throughout the world. So we’re highlighting these “kindred spirits” in a series of posts on “Repair Elsewhere.” Look for other posts in the series within the “Repair” category in our post archives or by entering “repair elsewhere” in the site search bar.

The Austrian city of Graz just became one of our favorite places in the world! Why, you ask? Because residents of Graz are actually paid to repair their electronic devices rather than replace them.  According to a May 5, 2018 report on the RREUSE web site,

“The Austrian city of Graz has become a non-proclaimed European capital of repair following the introduction of a new funding programme encouraging households to repair rather than replace their electronic devices. Launched in 2017, the scheme gives citizens the opportunity to be reimbursed for up to 50% of repair costs amounting to a maximum of 100 EUR per year. In its first year of operation over 160 households benefitted from this ‘repair bonus,’ with over 90 claims having been registered in the first two months of 2018, indicating a significant rise in interest. The reimbursements apply exclusively to repairs of electrical devices carried out by authorised services registered in the ‘Austrian Repair Guide.'” As of the date this post was written, 100 Euros equal $117.35 (USD).

The City of Graz Department of Environment manages this repair incentive program, recognizing the fact that buying a new device is often cheaper than paying to repair a device already owned. This reality of course creates an economic incentive to discard electronics and appliances before the products have ceased being useful–resulting in more material entering waste streams, and more resources being invested in the manufacture of new products than might otherwise be the case.

The article further points out “In addition to the repair bonus, Graz has also introduced a parallel funding instrument of up to 1200 EUR per year which is available for non-commercial repair initiatives such as repair cafes in order to cover cost of operation, consumables or public relations activities.” Again, as of the date of writing this post, 1200 Euros equals $1404.18 (USD).

We wish there was a similar scheme to incentivize repair, and to support non-commercial repair initiatives (like the Illini Gadget Garage) here in Illinois, or anywhere in the US for that matter!

Aerial view showing buildings in the city of Graz, Austria.
Graz, Austria. Photo by Anixxxa licensed under CC BY-SA 4.0

We applaud the Graz Department of Environment for recognizing the economic barrier to repair and taken action accordingly. If repair cost (or perception of how much repair might cost) is making you to consider replacing an electronic device or small appliance, consider coming in to the Illini Gadget Garage. We’ll guide you through troubleshooting the problem, and repairing the item yourself, if you’re open to that. The cost of a new part is often so much cheaper than buying a new device, especially if you’re willing to do the labor yourself. If you don’t have the time to try our collaborative repair approach, if repairs required are complex, or if you ultimately decide not to give the “do-it-together” route a try, we can help you research local repair options (though we cannot refer you to specific shops and do not endorse any particular businesses). We’ll help you identify shops that work on the type of device you need assistance with, so you can call them to ask about costs, check out online reviews, etc. We’re here to help you become more educated about repair and more comfortable with considering repair before you make any decisions about recycling, donating, or throwing away a device. Note that we can help you find local recycling and donation options too, if that’s needed.

We’re not likely to open a branch of the Illini Gadget Garage in Austria any time soon, but if you’re interested in making a donation to support our free-to-public collaborative repair services, see the “Donate Form” page for more information (and thank you!).

Repair Elsewhere: Repair Cafés

We want to help spread awareness of like-minded projects that foster repair, reuse, consumer empowerment, and community building throughout the world. So we’re highlighting these “kindred spirits” in a series of posts on “Repair Elsewhere.” Look for other posts in the series within the “Repair” category in our post archives.

Repair Cafe logo, consisting of the words in stylized font alongside two interlocking cogs

A Repair Café is a community meeting organized and hosted by local residents or organizations where members of the public work together with volunteer guides to repair a variety of household items, such as small appliances, clothing, electronics, bicycles, etc. The gatherings are typically free and held in public spaces, and the goals include not only waste reduction, but also sharing of knowledge, consumer empowerment, and building a stronger sense of community through cooperation. Sound familiar? It should, since the concept of Repair Cafés helped shape the idea for the Illini Gadget Garage (IGG)!

The notion of having some form of technology repair center on campus was proposed and revised among staff members at the Illinois Sustainable Technology Center (ISTC) working on the Sustainable Electronics Initiative (SEI) for many years, as I explain in my profile on the IGG site (I’m IGG adviser and ISTC sustainability specialist, Joy Scrogum, if we’ve not met. Thanks for reading our posts!) Despite many attempts, my colleagues and I weren’t able to obtain funding for those previous iterations of the idea. Eventually, I learned more about Repair Cafés, which don’t focus specifically on a particular type of consumer product. I thought, that’s what we’re really trying to start–a Repair Café for electronics! And that’s how I would describe it to people. (For those on the UI campus I’d also say the idea would be a bit like the Campus Bike Center, but for electronics–but we’ll talk about that project in a separate post.) This helped make the concept understandable, relatable, and appealing, and thankfully we ultimately received seed funding from the UI Student Sustainability Committee, as well as donations from HOBI International and iFixit to launch the project.

But I digress–back to the story of Repair Cafés. The concept was created by Martine Postma in Amsterdam in 2009. Martine was a former journalist and mother of two, who found herself considering the environment more after the birth of her second child.  In an excellent article on the concept from a 2012 edition of the New York Times (“An Effort to Bury a Throwaway Culture One Repair at a Time” by Sally McGrane), Postma explained that she was struck by observing the tendency to throwaway items that were not “that broken.” From the Times article: “I had the feeling I wanted to do something, not just write about it,” she said. But she was troubled by the question: “How do you try to do this as a normal person in your daily life?” She drew her own inspiration from a “a design exhibit about the creative, cultural and economic benefits of repairing and recycling,” and fixed her sights on helping people fix things as a practical approach to waste reduction.

That design exhibit was called “Platform 21=Repairing.” The organizers created a “Repair Manifesto” which encouraged people to “Stop Recycling. Start Repairing.” I personally wouldn’t go that far, but totally agree that recycling alone is not enough, and that repair and reuse are absolutely essential sustainability strategies. The exhibit was held in a former round chapel in Amsterdam that continued to serve as a workspace for the organization Platform 21 for a few years. See http://www.platform21.nl/page/133/en and http://www.platform21.nl/page/6026/en for more information on that project.

Smiling woman sitting at a work table covered with various tools. In the background, people work together on repairs.
Martine Postma, from the Repair Cafe web site.

Martine held the first Repair Café in Amsterdam in a theater foyer. The idea was taken to multiple other public venues, and ultimately inspired the formation of “spin offs” in countries around the world. According to the Times, funding is provided to the Repair Café Foundation through grants from the Dutch government, support from other foundations, and small donations, which pay for staffing, daily expenses, marketing, and a Repair Café bus. (Don’t laugh, but I’ve totally thought of having something like that for the Illini Gadget Garage–like a book mobile or mobile science center for fixing things! Someday perhaps. Anybody want to donate a vehicle??? 🙂 ) The project’s web site provides information on how you can set up your own Repair Café–for a small fee you receive a manual, the logo and marketing templates, and listing in their online directory, which can assist in connecting your project to like-minded projects near you. The Illini Gadget Garage chose not to become an “official” Repair Cafe because of our more narrow focus on electronics and small appliances, and also because we thought there would be greater value in associating our identity with the University of Illinois, where we launched and operate. In this part of the world, at this point in time, “Illini” is more immediately meaningful for people than “Repair Café.” Plus, since we’re trying to build a culture of repair and community spirit around repair and reuse right here in the home of the Illini, a more “customized” identity seemed right.

Visit the Repair Café web site to learn more about Repair Cafés worldwide, including several in the US. In Illinois, Repair Cafés exist in Oak Park and Chicago. If you’re on the UIUC campus, contact us to visit our physical workshop or arrange a “pop-up” clinic at your building. On campus pop-ups are currently free thanks to the support of our sponsors. If you’re off campus, we conduct community pop-ups with support of sponsors (consider a donation to help us spread the repair spirit), and for a fee we can bring a pop-up to your organization or business for a special employee engagement event. If you want to become a volunteer, we’d love to have people from any academic discipline, and staff and community members as well as students. Join us–repair is not only great for the planet and pocketbook, it’s also a lot of fun!

A pair of women sit at a sewing machine working together, while additional women can be seen on each side working with cloth and mending by hand.
Image from the Repair Cafe International Facebook page.